For Waiver Services

For Waiver Services

Personalized support for greater independence and community participation.

Connect-Abilities provides Medicaid Waiver services designed around
each participant’s goals, strengths, needs, preferences, and daily life.

Our team works with participants, families, caregivers, case managers,
and other members of the support team to provide dependable,
participant-centered services in the community.

Participant-first support

Services designed around the person, not just the program.

We believe participants should be treated as individuals with goals,
abilities, preferences, relationships, and meaningful roles in their communities.

01

Individualized Support

Services are shaped around the participant’s approved plan,
personal goals, abilities, preferences, and support needs.

02

Community Connection

We help participants build skills, routines, relationships,
and confidence in real community settings.

03

Team Collaboration

We communicate with participants, families, caregivers,
case managers, and other providers to support consistent service delivery.

Waiver services

Support for daily life, independence, and community participation.

Available services depend on the participant’s approved Medicaid Waiver,
individualized support plan, authorization, and service area.

Community-Based Skill Development

Support may focus on building practical skills in real-life settings,
including communication, decision-making, routines, and community navigation.

Independent Living Support

Participants may receive support with skills that promote greater
independence at home and in the community.

Community Participation

Services may help participants explore meaningful activities,
build relationships, access local resources, and increase community involvement.

Goal-Oriented Support

Staff work toward goals identified in the participant’s approved plan
and document progress, barriers, and next steps.

Family and Caregiver Collaboration

When appropriate, we coordinate with families and caregivers
to promote consistency, communication, and participant success.

Ongoing Communication

Our team communicates with the participant’s support system
and case management team regarding service delivery and meaningful changes.

How services begin

A coordinated, participant-centered process.

The exact process may vary, but Waiver Services typically begin
through the participant’s approved support team and service authorization.

  1. 1

    Referral or Inquiry

    A participant, family member, guardian, caregiver,
    or case manager contacts Connect-Abilities about service availability.

  2. 2

    Review Needs and Goals

    We learn about the participant, approved services,
    support needs, preferences, goals, schedule, and location.

  3. 3

    Coordinate the Service Plan

    Connect-Abilities works with the participant’s support team
    to confirm authorization, expectations, communication, and service delivery.

  4. 4

    Begin and Review Services

    Services begin based on the approved plan, with ongoing
    documentation, communication, and review of progress.

What guides our work

Respect, choice, advocacy, and dependable support.

We focus on what is best for the participant, communicate openly,
and work through barriers with the full support team.

Participant Choice

The participant’s preferences, routines, goals, and voice
should remain central to service planning and delivery.

Consistent Communication

We communicate meaningful updates, concerns, barriers,
and progress with the appropriate members of the support team.

Qualified, Supported Staff

We understand that quality services depend on experienced,
supported, and dependable professionals.

Meaningful Progress

Services should support practical progress toward goals
that matter in the participant’s daily life.

For families and support teams

Partnership is essential to consistent support.

Families, guardians, caregivers, case managers, and providers
often play an important role in helping participants reach their goals.

We work to:

  • Understand participant and family priorities
  • Follow the approved service plan and authorization
  • Clarify roles, schedules, and expectations
  • Communicate changes, concerns, and barriers
  • Support consistency across environments
  • Participate in service reviews when appropriate

Where services are available

Providing Medicaid Waiver services in Southern Indiana.

Current Waiver Service Area

Connect-Abilities currently provides Medicaid Waiver Services
in Clark, Floyd, Harrison, Scott, and Jefferson Counties.

Service availability may depend on staffing, authorization,
participant needs, location, and the specific approved service.

Waiver Resources

Information for participants, families, and support teams.

This section can be expanded with service information,
intake materials, participant rights, frequently asked questions,
waiver program links, and downloadable forms.

Resource center coming soon

Waiver Service Resources

Add approved links, forms, guides, and participant resources here
when they are ready.


Waiver Resources

Ask about availability

Looking for Waiver Services?

Contact Connect-Abilities to discuss the participant’s needs,
service authorization, location, schedule, and current availability.

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